COMMERCIAL & OPERATIONAL LEADERSHIP

Director of Business Performance

Connect commercial insight, operational discipline and measurement to help The 7o Agency grow sustainably and deliver better outcomes.

Compensation: To be discussed
Reports to: Founder
Location & employment terms: To be confirmed

Proposed role · Expressions of interest

Express your interest

THE OPPORTUNITY

Better decisions. Stronger performance.

The 7o Agency connects strategy, creativity and marketing for tourism, hospitality and travel brands. This proposed role would help strengthen the commercial and operational foundations of the agency.

Working closely with the founder, you would connect revenue planning, project profitability, delivery capacity and performance reporting. The role combines senior judgement with hands-on analysis, turning business information into practical decisions that support sustainable growth.

RESPONSIBILITIES

What you’ll lead.

Develop business performance plans with the founder, connecting growth goals with budgets and delivery capacity.
Monitor revenue, costs, project margins and cash-flow forecasts alongside appointed accounting professionals.
Review pricing, proposals and project scopes to support commercially sound engagements.
Build clear dashboards covering pipeline, financial performance, delivery and client retention.
Evaluate forecasts against actual results, identifying gaps and recommending corrective actions.
Improve project planning, reporting and handovers between new business and delivery.
Coordinate resource requirements and specialist partner costs against agreed project budgets.
Support regular business reviews and translate findings into clear priorities and practical actions.

EXPERIENCE & SKILLS

What you’ll bring.

Eight or more years of relevant experience in business performance, commercial operations, business planning or a related leadership role.
Experience within an agency, consultancy or other project-based professional services business.
Strong financial literacy and experience evaluating budgets, forecasts, cash flow and project profitability.
The ability to build useful reports and dashboards using spreadsheets, CRM systems and reporting tools.
Sound commercial judgement, with the ability to balance growth ambitions, financial priorities and delivery capacity.
Experience improving workflows and translating performance analysis into practical operational changes.
Clear communication, collaborative leadership and discretion when handling confidential commercial information.

IMPACT & ARRANGEMENTS

Sustainable growth. A clear starting point.

What success looks like

Reliable forecasts, clearer visibility of project profitability, disciplined delivery planning and timely business decisions. Performance targets would be agreed with the founder at the outset.

Compensation & working arrangements

Compensation will be discussed according to the agreed scope, experience and employment structure.

Location, benefits, start date and final terms are to be confirmed before recruitment opens.

START A CONVERSATION

Bring your insight. Help shape what’s next.

To express your interest, send:

Your CV or professional profile.
Relevant examples of business improvements, explaining your contribution and outcomes.
Your location, availability and compensation expectations.

Express your interest

Or email hello@the7o.com with “Director of Business Performance” in the subject line.

Proposed role for recruitment planning. Hiring dates and final terms are to be confirmed. Please share only information you are authorised to disclose.